Help center
FAQ, tutorials and Plugin.ch manual
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For users 37 articles
All questions about using Plugin.ch as a member
My profile
10All questions related to your profile and managing it
- How can I change my password? 433
- I play in several clubs, can I have a single login? 261
- I have a single account across several clubs, how do I choose which club to display? 213
- A family member wants to become a member, can I add them? 169
- How do I book for a family member? 36
- I've lost my password. How can I recover it? 248
- How do I change my profile photo and information? 29
- J'ai plusieurs comptes : comment les fusionner en un login unique ? 37
- How do I change the site language? 32
- How do I set my personal access code? 34
Bookings
15All questions about bookings can be found here
- I paid with TWINT, but the booking isn't showing 176
- Why are some cells pink on the board? 399
- How can I make a booking 974
- How can I book with a guest? 270
- How can I edit a booking? 220
- How can I delete a booking? 314
- All courts are occupied. Can I join the waiting list? 97
- What payment methods are available to me for a booking? 129
- How to create an open booking 54
- How to join an open match 56
- Où trouver le code d'accès au terrain (code portier) ? 32
- Comment me retirer d'un match ouvert ? 37
- Comment consulter l'historique de mes réservations ? 28
- How do I see the weekly schedule? 22
- How do I find and book at another club? 29
Payments and wallet
5Porte-monnaie numérique, moyens de paiement, bons et factures
Community and Défi-Plugin
3Trouver des joueurs, groupes WhatsApp et tournoi défi
Interface and app
3La nouvelle interface, le mode sombre et l'application mobile
For administrators 88 articles
The Plugin.ch manual has been adapted to a ticket format that's easier to read
Manage settings
16- Manage access 66
- Manage membership cards 61
- Manage the Club-House 36
- Manage restaurant credit 43
- Manage email sending 33
- Manage invoicing 33
- Manage member groups 44
- Manage registrations 30
- Manage special days 32
- Manage offers 45
- Manage online payments 31
- Manage billing regions 35
- Manage the club manager 43
- Manage challenge tournaments 39
- Manage RFID validation 46
- Manage general settings 33
Manage courts
5Manage seasons
3Manage memberships
4Manage items
4Manage members
12- Display the member list 47
- Create a new member 78
- View a member's detailed information 39
- Display a member's operational data 50
- Manage member subscriptions 46
- Import member data 44
- Print member cards 34
- Print and export the member list 33
- Charge an item to a member or a group 41
- Link a member to a group 38
- Edit and delete a member 44
- Search for a member 43
Manage sponsors
3Access and roles
2Manage lessons
7Equipment rental
1Manage invoices
9Process payments
3Process installments
1Manage bookings
3Messages and emails
4Défi-Plugin tournaments
1Partner search
1Statistics
1Member access
2To play without an account 3 articles
For people who want to play without necessarily creating an account
Bookings
3You'll find all the questions about booking without an account
Community questions
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